What is the check-in and check-out policy at Mercure Almaty City Center?
Check-in is from 15:00 and check-out is by 12:00.
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MERCURE ALMATY CITY CENTER
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Key details
About the Hotel
53 Abylai Khan Avenue, Almaty, 50004,
- Close to the Arbat street
Great
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The 4-star Mercure Almaty City Center hotel offers a central location within 25 minutes' walk of the urban Central Park, only 1.6 km from Park of the 28 Guardsmen, and offers bike tours and horseback riding, and opportunities for biking, hiking, and skiing. Located a short way from the Arbat street, this Almaty hotel boasts local cuisine served at the onsite à la carte restaurant.
Location
Just 1.5 km from the Zheltoksan Monument, the hotel is also merely 550 metres from the Tsum Department Store. A shopping area includes entertainment venues like Auezov Kazakh Drama Theatre (3.1 km) and Lermontov Russian Drama Theatre (2.3 km).
A family vacation to Almaty will become more exciting if you visit the long-running Almaty Zoo lying around a 10-minute ride from the Mercure Almaty City Center.
The accommodation is located 650 m from Zhibek Zholy underground station and within a few blocks of Almaty 2 train station.
Rooms
The soundproof rooms are complete with a high ceiling and panoramic windows, as well as modern facilities such as a flat-screen TV with satellite channels. Also, there is a personal safe, a mini-bar, coffee and tea making facilities provided. The spacious bedrooms feature a wardrobe. The private bathrooms offer a bidet and a separate toilet, and such comforts as a hair dryer and bath sheets. Guests can enjoy rooms with views of the city.
Eat & Drink
Food options for lunch are available at the on-site Gourdet restaurant. Also, the Mercure Almaty City Center features a lobby bar. You can try Asian cuisine in a restaurant which is located very close by.
Leisure & Business
This Almaty hotel provides guests with fitness classes, as well as access to a hammam spa and a wellness area. Mercure Almaty City Center hotel offers ski equipment rental and a ski-to door access for ski lovers. Wellness options at the property include a Turkish steam room, a Jacuzzi, and a sauna, and such beauty treatments as facial treatments, light therapy, and spa service. Business travellers will benefit from conference facilities and a work desk available at a meeting room on site.
“The uniquely designed rooms are noteworthy, reflecting Kazakhstan's culture with modern technologies, and the rooftop spa access adds a wellness dimension to any stay. Its central location, near attractions like the Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, is a definite advantage for experiencing Almaty; plus, the helpful reception staff enhances the overall experience. It's a solid choice, especially for those seeking a blend of cultural immersion and urban convenience.”
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Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Standard Twin Room2 persons30 m²2 Single bedsAir conditioningHeatingroom details
- Standard Double Room2 persons30 m²1 King-size bedAir conditioningHeatingroom details
- Privilege Double Room2 persons33 m²1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Mercure Almaty City Center, GOURDET offers a delightful blend of Mediterranean, local, and European cuisines. Guests can indulge in a warm atmosphere complemented by both traditional and modern decor, creating an inviting setting for any meal.
Mercure Almaty City Center Location
53 Abylai Khan Avenue, Almaty, 50004,
Explore Almaty
Explore Almaty's Offerings
Central Mosque Almaty
19 minutes' walk
A breathtaking architectural masterpiece, it features stunning domes and intricate designs, offering insight into local culture.
Ascension Cathedral
20 minutes' walk
Known for its vibrant colors and unique wooden structure, this cathedral is a key historical landmark and a must-see.
Arbat Shopping Street
7 minutes' walk
A bustling pedestrian street filled with shops, cafes, and street art, perfect for a leisurely stroll and local shopping.
Almaty Zoo
35 minutes' walk
Home to diverse animal species, this zoo offers family-friendly experiences including educational programs and feeding shows.
Hiking at Turist Peak
20 minutes' drive
Thrill-seekers can hike this picturesque peak, providing stunning views and a challenging experience for adventurous spirits.
Spa Day at a Local Wellness Center
10 minutes' drive
Relaxation awaits at nearby wellness centers, offering various spa treatments to rejuvenate your body and mind.
Local Markets Visit
10 minutes' drive
Experience local culture by visiting vibrant markets, showcasing fresh produce, crafts, and traditional goods.
Presso
5 minutes' walk
A cozy café offering delicious coffee and pastries. Perfect for a quick bite or informal meeting, with vegetarian options available.
China Town
6 minutes' walk
Authentic Chinese cuisine in a vibrant setting. Known for its dumplings and stir-fries, this spot caters to all tastes.
Dastarkhan FOOD
6 minutes' walk
An inviting place to enjoy local dishes. The generous portions and traditional ambience attract both locals and travelers.
Almaty Opera House
10 minutes' drive
An elegant venue for live performances, hosting opera, ballet, and concerts, suitable for an upscale evening out.
Local Bars on Arbat
7 minutes' walk
Vibrant bar scene with local brews and cocktails, ideal for enjoying after-hours and mingling with locals and tourists alike.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs KZT 10,000 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Italian, Russian
Number of floors:
11
Number of rooms:
137
Reviews and Ratings
Insights and feedback shared by past guests
Pros
Central location
Good breakfast
Helping staff
Well-equipped room
Cons
Spa access
Missing amenities
Guest reviewsShow more reviews
FAQs
About Mercure Almaty City Center
What are the closest attractions to Mercure Almaty City Center?
Nearby attractions include Almaty Central Mosque (1 km), Ascension Cathedral (1 km), and Gvardeytsev-Panfilovtsev Park (1 km).
How far is Mercure Almaty City Center from Almaty International Airport?
The hotel is located 15 km from Almaty International Airport, approximately a 30-minute drive.
What fitness amenities are available at Mercure Almaty City Center?
Guests have access to a fitness centre and a rooftop spa offering a hot tub and wellness services.
What dining options are available at Mercure Almaty City Center?
The hotel features two on-site restaurants serving international and local cuisine, along with a lobby bar.
Is parking available at Mercure Almaty City Center?
Free public parking is available on site without reservation.
What room amenities does Mercure Almaty City Center provide?
Rooms are equipped with air conditioning, flat-screen TVs, minibars, and private bathrooms with free toiletries.
How can I reach Mercure Almaty City Center from the Almaty Railway Station?
The hotel is 1 km from Almaty Railway Station, which is approximately a 12-minute walk.
What languages are spoken by the staff at Mercure Almaty City Center?
Staff members speak English and Russian.
How far is Mercure Almaty City Center from Zhibek Zholy metro station?
The hotel is located just 700 meters from Zhibek Zholy metro station.
Is breakfast included during my stay at Mercure Almaty City Center?
A continental breakfast is served daily for an additional charge of 10000 KZT.
What leisure activities are available nearby Mercure Almaty City Center?
Guests can enjoy biking, hiking, and walking tours in the vicinity.
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